Help Desk

Diskless Workstation

Diskless Workstation
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CC BY-NC-SA 4.0 License.

Comic Transcript

CUSTOMER: OK, here’s my problem. A few weeks ago, I bought a new computer from a local store. It was supposed to come with nifty Doorways 2001, but it didn’t. It was installed but it didn’t have a CD — it just had a copy of it sitting on its hard drive…

CUSTOMER: But when I try to install new hardware on the machine and it tells me to insert my ND CD, it won’t let me use that hard drive image instead! It’ll only accept a CD — which I don’t have! And to make matters worse, the computer store I bought it from claims it can’t get me a CD because of the service agreement it made with you — I have to buy a brand new copy of the operating system!

CUSTOMER: WELL?

ALEX: I’m still waiting for you to tell me your problem.


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