Comic Transcript
CUSTOMER: Look, son. I paid for 1000 seat license for your software… AND I paid for a 3-year comprehensive contract… AND I’m paying $70 an hour for this call… don’t you think I’m entitled to a little more than “this feature doesn’t work?”
MARK: But it doesn’t.
CUSTOMER: That’s not the point. You guys are supposed to be masters of the artful dodge. I expect to hear some kind of brilliant excuse that cleverly blames someone else for your shoddy work.
MARK: So essentially you’re calling in just to be entertained?
CUSTOMER: You think I was calling in because I thought you guys might actually fix something?
MARK: Good point.
