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Lord of the (Song and) Dance

Lord of the (Song and) Dance
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Comic Transcript

CUSTOMER: Look, son. I paid for 1000 seat license for your software… AND I paid for a 3-year comprehensive contract… AND I’m paying $70 an hour for this call… don’t you think I’m entitled to a little more than “this feature doesn’t work?”

MARK: But it doesn’t.

CUSTOMER: That’s not the point. You guys are supposed to be masters of the artful dodge. I expect to hear some kind of brilliant excuse that cleverly blames someone else for your shoddy work.

MARK: So essentially you’re calling in just to be entertained?

CUSTOMER: You think I was calling in because I thought you guys might actually fix something?

MARK: Good point.

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