Comic Transcript
ALEX: Sir, I’m going to go through a list of standard questions I need to ask in order to determine the nature of your Internet access problem.
CUSTOMER: The nature of the problem is “it doesn’t work.”
ALEX: Yes sir. Can you verify that the access box is connected to your computer, that it is plugged into the wall, and that it is turned on?
CUSTOMER: Yes, yes, and yes.
ALEX: Can you verify that your computer is running Nifty Doorways XP or higher, that it is running a version of UberNet SoftModem 4.7 or higher, and that it is also turned on?
CUSTOMER: Yes, yes, and yes.
ALEX: Are you up to date on paying your bill?
CUSTOMER: I just got the service installed this morning.
ALEX: So you aren’t up to date on paying your bill?
CUSTOMER: I just got the service installed this morning. I don’t get billed for another month.
ALEX: So you lost your bill?
CUSTOMER: When is your shift over? I think I’d like to call back then.
