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ALEX: All right, sir. I need you to try to move your car out of gear and set it in neutral. Then you’ll be able to coast to a stop.
CUSTOMER: Let me make sure I understand. you’re saying that if I move this flimsy little stick you guys put in this car to “control” the automatic transmission into the neutral position…
CUSTOMER: …the onboard computer that is currently ignoring all my attempts to slow down or brake will comply with the command to decouple the engine from the wheels?
ALEX: It does sound less likely when you describe it in those terms.
CUSTOMER: I’d like to hear some other options please.