Help Desk

On Hold Part 7

On Hold Part 7

MONK: Phil, we’re kind of curious about something.

PHIL: I’m pretty busy right now.

ALEX: Yeah, well, it’s about the changes you made to our phone queue.

PHIL: Oh? How is it working out?

MONK: It’s awfully quiet.

ALEX: What exactly did you do?

PHIL: Oh, I added a few nested menus to the phone queue, updated the phone management software, modified the hardware…

ALEX: “Modified the hardware?”

PHIL: I disconnected the ringer.

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