Help Desk

The Tech Writer’s Lament

Comic Transcript

CUSTOMER: Hello, I’m trying to figure out how to–

ALEX: I’m sorry, but we don’t support functionality not specifically covered in our documentation.

CUSTOMER: How do you know what I’m trying to do isn’t covered by your documentation?

ALEX: If it was covered by our documentation you wouldn’t be calling support, because you’d have read the documentation and figured out how to do it.

(Silence.)

CUSTOMER: Are you serious?

ALEX: Not really.

Related posts

I Didn’t Know We Had One

C. B. Wright

Operator Assistance

C. B. Wright

The Cost of Bribery

C. B. Wright

Leave a Comment