Help Desk

The Tech Writer’s Lament

Comic Transcript

CUSTOMER: Hello, I’m trying to figure out how to–

ALEX: I’m sorry, but we don’t support functionality not specifically covered in our documentation.

CUSTOMER: How do you know what I’m trying to do isn’t covered by your documentation?

ALEX: If it was covered by our documentation you wouldn’t be calling support, because you’d have read the documentation and figured out how to do it.


CUSTOMER: Are you serious?

ALEX: Not really.

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