Retribution
"We trusted you."...
Tag : Story: Training
First Day At Work (Day 5)
My first actual day on the job......
The Light Dawns (Day 4)
"So essentially, my job is not necessarily to solve a customer's problem..."...
Training, Day 3
"Remember, you're not simply trying to solve the problem."...
Training, Day 2
"The first thing you have to learn is how to deal with irate customers."...
Training, Day 1
"Alex, this is Scott."...
A Professional At Work
"For your first week at Tech Support, I'm going to assign each of you to an experienced Help Desk technician."...