Help Desk

Training, Day 3

Training, Day 3
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Comic Transcript

ALEX: Remember, you’re not simply trying to solve the problem, you’re representing us. Sometimes it’s better not to solve the problem, but to convince the customer that the problem is trivial and doesn’t matter.

ALEX: The less we have to admit to, the better we look and the more customers will trust us.

SCOTT: Have you ever managed a political campaign?

ALEX: Please… I do have some pride.

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