Tag : Story: The Queue Marathon

"I'm very sorry that you were forced to wait on hold for more than a week in order to get through to me."...

"You were on hold for more than a week because you didn't want to lose your place in the call queue?"...

"I'm having a little trouble grasping the idea that you've been waiting patiently on hold for over a week."...

"Is this really a person?"...