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Tag: Customer

The Classic Dilemma

3 December 2013 C. B. Wright Help Desk 0 Comments

“I’m ready to help walk you through your upgrade problem.”

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A Seasonally Effective Response

2 December 2013 C. B. Wright Help Desk 0 Comments

“I’m calling back because my computer is still trying to finish this update.”

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Precise Imprecision

11 November 2013 C. B. Wright Help Desk 0 Comments

“I just downloaded your upgrade to Nifty Doorways 99…”

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Negative Re-Enforcement

25 October 2013 C. B. Wright Help Desk 0 Comments

“Here at VerizoT&T we value our relationship with our customers…”

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Running The Numbers

24 October 2013 C. B. Wright Help Desk 0 Comments

“one of your salesmen just tried to get me to sign up for your ‘revolving phone policy.'”

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A Question Of Ownership

18 October 2013 C. B. Wright Help Desk 0 Comments

“VerizoT&T Technical Support, Alex speaking.”

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Alex Explains The Cloud

11 October 2013 C. B. Wright Help Desk 0 Comments

“Can you please explain this ‘cloud’ business?”

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Current Events

9 October 2013 C. B. Wright Help Desk 0 Comments

“My Federal Government appears to have crashed.”

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New Values

18 April 2013 C. B. Wright Help Desk 0 Comments

“Should I buy a desktop computer, a laptop, or a tablet?”

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An Indignity On Two Fronts

15 April 2013 C. B. Wright Help Desk 0 Comments

“Why won’t it work?”

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The Precedent Exists

Comic Transcript CUSTOMER: Let me make sure that I understand what you're telling me: CUSTOMER: Ubersoft has decided it can…

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Undesirable Outcome

Comic Transcript ALEX: Ubersoft Technical Support, Alex speaking. How can I help you today? INFOTHUD: Hello! I'm a reporter for…