Cutting The Gordian Knot
"Before I can cancel your account I want to check on your account status."...
Tag : Customer
The Dance Begins
"I work technical support so I won't be able to cancel your account."...
You Had Your Chance
"I need you to cancel my UberDSL service."...
Meanwhile, Somewhere Else
"I need you to answer a question for me."...
True To Form
"When I say my computer is 'setting up a few more things,' I'm not being intentionally vague."...
The Classic Dilemma
"I'm ready to help walk you through your upgrade problem."...
A Seasonally Effective Response
"I'm calling back because my computer is still trying to finish this update."...
Precise Imprecision
"I just downloaded your upgrade to Nifty Doorways 99..."...
Negative Re-Enforcement
"Here at VerizoT&T we value our relationship with our customers..."...
Running The Numbers
"one of your salesmen just tried to get me to sign up for your 'revolving phone policy.'"...