Help DeskAlex Explains Software LicensingC. B. Wright21 November 199624 December 2022 by C. B. Wright21 November 199624 December 20220 "I just bought your new operating system, and I can't figure out your licensing deal."...
Help DeskSoftware Stress TestingC. B. Wright14 November 199624 December 2022 by C. B. Wright14 November 199624 December 20224 "Your program just broke my keyboard."...
Help DeskHow To Get Free SoftwareC. B. Wright7 November 199624 December 2022 by C. B. Wright7 November 199624 December 20220 "I'm using MegaWordSoftPro 8.0c, and I think I've discovered a serious bug."...
Help DeskIt Works!C. B. Wright12 September 199624 December 2022 by C. B. Wright12 September 199624 December 20220 "I'm running your Mac version of MegaWordSoftPro through a Mac Emulator for the PC, in an Xwindows session in Linux."...
Help DeskAlex Gets PromotedC. B. Wright29 August 199624 December 2022 by C. B. Wright29 August 199624 December 20220 They just transferred me to the "Advanced" level of Tech Support....
Help DeskThe BossC. B. Wright27 June 199624 December 2022 by C. B. Wright27 June 199624 December 20220 "What's going on? Why have we gone to 'Red Alert?'"...
Help DeskHelp Desk Mission ControlC. B. Wright20 June 199624 December 2022 by C. B. Wright20 June 199624 December 20220 "We have an OS/2 situation on Line 5."...
Help DeskWorst-Case ScenarioC. B. Wright27 May 199624 December 2022 by C. B. Wright27 May 199624 December 20220 "I'm trying to run your Windows version fo MegaWordSoftPro in a seamless windows session using OS/2."...
Help DeskThe Perils of the InternetC. B. Wright20 May 199624 December 2022 by C. B. Wright20 May 199624 December 20220 "I'm calling back from yesterday."...
Help DeskApples and Oranges DefinedC. B. Wright13 May 199624 December 2022 by C. B. Wright13 May 199624 December 20220 "We don't like to call them 'bug fixes.'"...