Training, Day 1
"Alex, this is Scott."...
A Professional At Work
"For your first week at Tech Support, I'm going to assign each of you to an experienced Help Desk technician."...
Brushing Up
This is the perfect opportunity to shore up my skills......
A Rose by Any Other Name
"I just thought of a better name for 'Nifty Doorways' 5.0 Server."...
73 Differences
"I can't see any difference between your products."...
Minor Details
"Why does 'Nifty Doorways' 5.0 Server cost $2,000 more than ND Client?"...
The Obvious, Illuminated
"I noticed in your latest operating system, 'Nifty Doorways 5.0," that you sell a client and a server version. What's the difference?"...
Alex Explains Software Licensing
"I just bought your new operating system, and I can't figure out your licensing deal."...
Software Stress Testing
"Your program just broke my keyboard."...
How To Get Free Software
"I'm using MegaWordSoftPro 8.0c, and I think I've discovered a serious bug."...