“I noticed in your latest operating system, ‘Nifty Doorways 5.0,” that you sell a client and a server version. What’s the difference?”
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Everything
Alex Explains Software Licensing
“I just bought your new operating system, and I can’t figure out your licensing deal.”
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Software Stress Testing
“Your program just broke my keyboard.”
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How To Get Free Software
“I’m using MegaWordSoftPro 8.0c, and I think I’ve discovered a serious bug.”
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It Works!
“I’m running your Mac version of MegaWordSoftPro through a Mac Emulator for the PC, in an Xwindows session in Linux.”
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Alex Gets Promoted
They just transferred me to the “Advanced” level of Tech Support.
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The Boss
“What’s going on? Why have we gone to ‘Red Alert?'”
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Help Desk Mission Control
“We have an OS/2 situation on Line 5.”
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Worst-Case Scenario
“I’m trying to run your Windows version fo MegaWordSoftPro in a seamless windows session using OS/2.”
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The Perils of the Internet
“I’m calling back from yesterday.”
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