MONK: Sir, before I can cancel your account I want to check on your account status.
CUSTOMER: Just do whatever you have to do so I can move on with my life.
MONK: Sir according to my computer your DSL account is active, and has been since the original setup date.
CUSTOMER: …what? No, it’s not active.
MONK: My computer says it is.
CUSTOMER: My lack of internet access says it isn’t.
MONK: You have to register your account before you can get internet access.
CUSTOMER: Your setup guide says I need internet access before I can register my account.
MONK: I don’t want to untangle that one. I’m going to go ahead with the cancellation.
CUSTOMER: Thank you.