Help Desk

A Complaint

Comic Transcript

ALEX: Ubersoft technical support, Alex speaking. How can I help you today?

CUSTOMER: This weekend I decided I wanted to buy the latest version of the UberWordSoftPro office suite.

ALEX: Ah, yes. The “cloud edition.”

CUSTOMER: Right. Well, I have a complaint. I went to the store. I picked up a display box. I gave the display box to the cashier, who took it to the back where he unlocked his special cabinet full of software to give me a different box.

CUSTOMER: I paid… more money than I want to admit right now for the privilege of taking this different box home, only to discover there wasn’t any software in it.

ALEX: There wasn’t?

CUSTOMER: No. There was CARD telling me to point my browser to a WEB SITE where I could then DOWNLOAD THE SOFTWARE OVER THE INTERNET.

(Silence.)

ALEX: Welcome to the cloud.

CUSTOMER: I HAVE A COMPLAINT.

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