Comic Transcript
CUSTOMER: I can’t get online. Well, actually I think I can get online just fine, but I can’t seem to go anywhere.
ALEX: Probably DNS Changer.
CUSTOMER: What’s that?
ALEX: Apparently there’s a nasty program out there that hijacks internet settings and redirects them to fake DNS servers. Crooks were using those servers to collect sensitive data from the infected machines.
CUSTOMER: Ouch. That’s bad.
ALEX: Yeah. Fortunately, the FBI managed to arrest everyone involved in that ring, and they’ve been running the DNS servers ever since.
CUSTOMER: Oh, well, that’s a good thing!
ALEX: Yeah, but they shut down the servers today, so every infected machine that is being redirected to those servers are no longer able to navigate the Internet.
CUSTOMER: Ouch. We’re back to bad.
ALEX: Fortunately we know how to fix the problem. You can find a step by step guide on how to fix your machine on our website.
CUSTOMER: Congratulations. You’ve taken us from “bad” to “completely useless.”
ALEX: It has screen shots.