ALEX: Ubersoft Technical Suport, Alex speaking. How may I help you today?
CUSTOMER: I was doing my taxes using your “UberTaxUltimate” program, and I have a complaint.
ALEX: We’re very sorry you’re running into difficulty using the application. UberTaxUltimate is designed to be a straightforward, easy-to-use tax calculation assistant, but–
CUSTOMER: Oh, I’m not having a problem using it. It’s just calculating my taxes wrong.
ALEX: Well I don’t think that’s —
CUSTOMER: On the box it says it was designed to maximize my tax return, but I had an accountant friend look over the result and he says there were a number of things it should have done that it didn’t.
ALEX: UberTaxUltimate is designed to maximize OUR tax return.
CUSTOMER: YOUR tax return? Well what good does that do me?
ALEX: It satisfies a latent philanthropic urge?
CUSTOMER: That’s not it.