CUSTOMER: Look — we’re locked into a contract with our cell phone company for TWO YEARS. We weren’t locked into a contract with our local carrier. Therefore, it makes more sense for us to cancel our local landline, since we’re going to have to pay for our cell phones anyway. So it’s done, there’s no going back, and I want you to CANCEL OUR DIALUP ACCESS ACCOUNT.
ALEX: Very well. I’m canceling your account now.
CUSTOMER: Thank you.
ALEX: Can I interest you in our DSL —
CUSTOMER: JUST CANCEL THE ACCOUNT.