Help Desk

The Follow-Up

Comic Transcript

CUSTOMER: Hello?

ALICE: Hello, this is Alice from the Marketing Division of Ubersoft. Our records indicate that you recently cancelled your dial-up internet service with us.

CUSTOMER: Yes… eventually.

ALICE: This is a follow-up call to determine your customer satisfaction. Would you say you were satisfied with not having our service?

CUSTOMER: Would I… what?

ALICE: Is our absence of service satisfactory to you?

CUSTOMER: I… guess so.

ALICE: Given your satisfaction with your current level of service, would you like to upgrade your account from “no service’ to “full service” today?

(Silence.)

CUSTOMER: What?

ALICE: If you upgrade today I am authorized to offer you your first three months of upgraded service for free.

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