ALICE: Hello, this is Alice from the Marketing Division of Ubersoft. Our records indicate that you recently cancelled your dial-up internet service with us.
CUSTOMER: Yes… eventually.
ALICE: This is a follow-up call to determine your customer satisfaction. Would you say you were satisfied with not having our service?
CUSTOMER: Would I… what?
ALICE: Is our absence of service satisfactory to you?
CUSTOMER: I… guess so.
ALICE: Given your satisfaction with your current level of service, would you like to upgrade your account from “no service’ to “full service” today?
ALICE: If you upgrade today I am authorized to offer you your first three months of upgraded service for free.