MONK: Phil, don’t you think creating an evil, sentient, floating software box of death is a little counterproductive?
PHIL: I don’t follow.
MONK: A software box holds software.
MONK: The customer needs to be able to open the software box in order to remove the software so they can INSTALL the software.
MONK: The customers are too afraid of the software box to open it up!
PHIL: There’s nothing to be afraid of. It’s just a box.
MONK: Fine. Open this one.
PHIL: I’m not touching that thing.