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ALICE: Hello, this is Alice from the Marketing Division of Ubersoft, Inc.
CUSTOMER: Er… hello.
ALICE: I’m just calling to check up on one of our best customers, and to see how your upgrade to the Nifty Doorways Verandah operating system is coming along.
CUSTOMER: Oh… it’s great.
ALICE: It is?
CUSTOMER: Oh yeah. No problems. No problems at all.
ALICE: You haven’t started yet.
CUSTOMER: We’ve been busy!