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ALEX: I’m sorry, but we can’t change the information in your database directly. We get all our information from various sources, see, and the next time we do our fact-checking, if those sources are still giving us wrong information, we’ll just overwrite anything you told us with what they told us. You’re going to have to track down each of the sources responsible for the incorrect information on your report and convince them to contact us for you.
CUSTOMER: Well, let’s see who I’d need to track down… My next door neighbor at an old address… A broker at the company who handled my mortgage… A former employer…
CUSTOMER: “A guy who thinks his dog is Steve Jobs.”
ALEX: We get a lot of information from him.