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CUSTOMER: So what you’re telling me is that if I want my Internet access back, I have to upgrade to the latest version of Nifty Doorways.
ALEX: That’s right.
CUSTOMER: Even though the problem I’m currently experiencing is wholly artificial in nature, and my current version does everything I want it to do in every other respect.
ALEX: If you want to look at it that way…
CUSTOMER: There’s another way of looking at it?
ALEX: Well, no. But we usually recommend that our customers not think about it at all…