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CUSTOMER: So what you’re telling me is that any customer who decides to use the number printed on the back of a user manual to get technical support is going to be blacklisted as a “Trouble Customer?”
ALEX: Yes. For two reasons.
ALEX: First, Ubersoft software is designed to be the most intuitive and user-friendly software in the world. It also comes with a completely integrated help system to allow the user to quickly find answers. The system is so intuitive that only people intent on draining our resources would call in… which makes them trouble.
CUSTOMER: What’s the second reason?
ALEX: We’ve all started playing “City of Heroes” and don’t like being interrupted by the telephone.