Comic Transcript
PHIL: How’s it going, Alex?
ALEX: OK I guess.
PHIL: You don’t sound very enthusiastic.
ALEX: Have I ever?
PHIL: How is the “Trouble Customer Identification” software working out?
ALEX: As soon as someone calls, it classifies the caller as a Trouble customer, then routes them to the “TC Queue.”
PHIL: Good. It’s working as designed then.
ALEX: So who do you have manning that queue?
PHIL: Oh, there’s no one over there. When they’re transferred over there, they’re immediately assaulted by waves of excruciatingly painful, high-frequency sound.
ALEX: I see.
PHIL: The computer industry is finally catching up with behavioral science.
ALEX: Skinner would give you a cracker.
