Help Desk

Marching To The Beat Of A Different DRM

Marching To The Beat Of A Different DRM
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Comic Transcript

ALEX: Ubersoft Technical Support, Alex speaking.

CUSTOMER: Yes, I’m having some difficulty installing UberWordSoftPro on my new computer…

ALEX: What seems to be the problem?

CUSTOMER: Well, it claims I’ve already installed the application on another machine.

ALEX: UberWordSoftPro comes with the latest in Digital Rights Management technology… to help us combat software piracy. You need to uninstall and de-register the software on the other machine before you can transfer it to your new one.

CUSTOMER: It’s not installed on another machine. I just bought this software yesterday.

ALEX: Well maybe the machine had –

CUSTOMER: I just bought the machine last week.

(Silence.)

ALEX: It’s probably a problem with a third-party printer driver.

CUSTOMER: Oh no you don’t.

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