CC BY-NC-SA 4.0 License.
ALEX: Ubersoft Technical Support. Alex speaking.
CUSTOMER: Yes, I’ve been having a problem with your wireless router… When I used it, I couldn’t get a consistent connection to my DSL modem.
ALEX: You should download and install the latest firmware update form our website.
CUSTOMER: I tried that. After installing the update I couldn’t connect at all.
ALEX: At last your router is behaving consistently.