ALEX: Ubersoft Technical Support, Alex speaking. How may I help you?
CUSTOMER: Well, I was considering upgrading from your “Ubersoft Gold” level of support to “Ubersoft Gold Premium.”
ALEX: Yes?
CUSTOMER: Before I make a decision, though, I’d like you to clear up something I’ve been trying to figure out.
ALEX: Yes?
CUSTOMER: At what level of support does everything stop being all my fault?
