Help Desk

The Refund

The Refund

ALEX: Ubersoft Technical Support, Alex speaking. how may I help you?

CUSTOMER: I bought a new PC the other day.

ALEX: Ubersoft congratulates you on your purchase. We hope you enjoy your NIfty Doorways experience. If there is any way I can help you improve your Nifty Doorways experience, just let me know.

CUSTOMER: Right… Well, I was looking at the software license, and it had this clause in it. Hold on, I’ll get it…

CUSTOMER: “If you do not agree to the terms of this license, please return the unopened contents of this software package for a full refund.”

ALEX: We don’t give refunds.

CUSTOMER: Your license claims you do.

ALEX: That’s a typo.

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