Help Desk

The Rebate II

The Rebate II

CUSTOMER: Hello, I was supposed to get a $100 rebate from your company when I sent proof of purchase in, and I only received $25…

ALEX: That was “Phase One” of our rebate system.

CUSTOMER: “Phase One?”

ALEX: That’s right. For “Phase Two,” you need to photocopy the CD-Label, provide a valid thumbprint and send both in by registered mail in order to get a $20 rebate, and then you can move on to “Phase Three.”

CUSTOMER: I sense a theme of diminishing returns.

ALEX: We prefer to think of it as motivating you to leave us alone.

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