Comic Transcript
CUSTOMER: Hello, Ubersoft? I’m having some problems with yoru web e-mail service.
ALEX: Our web e-mail is designed to be intuitive, consistent, and easy to use.
CUSTOMER: Well, it’s not.
ALEX: What seems to be the problem?
CUSTOMER: It keeps garbling the emails I send to my friends.
ALEX: Does it garble them in an intuitive, consistent, and easy-to-use manner?
