CUSTOMER: So why is my web mail account substituting innocent coffee references with your company’s propaganda against JAVA?
ALEX: It’s the inevitable result of our web security initiatives.
CUSTOMER: Your what?
ALEX: Web security initiatives. We have been checking incoming mail for words that can be used to trigger viruses, and replacing them with less dangerous alternatives.
CUSTOMER: Like commercials?
ALEX: The supposed toxicity of spam has never been proven.