SALES REPRESENTATIVE: This is Silicon-to-Go. How can I help you?
ALICE: Hello, this is Alice from the Marketing Division of Ubersoft.
SALES REPRESENTATIVE: What do you want NOW?
ALICE: We are concerned that some of your customers are purchasing empty computers in order to install illegal, pirated copies of our Nifty Doorways operating system. We need to take steps to ensure this isn’t happening.
SALES REPRESENTATIVE: What can WE do about it?
ALICE: Give us names. And addresses. And Social Security Numbers, if you have them.