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MARK: Hey, Alex… you tech support types have procedures for just about every kind of hardware and software-related problems, right?
ALEX: That’s right. We have all kinds of known problems on file… some really obscure ones, too.
MARK: OK, so how would you handle this problem: Binky learns he’s not being put in the next version of UberWordSoftOfficePro XW (eXtra Wide), turns into some kind of demonic paperclip thing and starts ripping up parts of the building.
ALEX: That situation usually calls for General Panic Response #13: leave work early and call in sick the next day.