SCOTT: It’s really getting to me, Alex. They told me they wanted me back to help people, but I’m thwarted at every turn. I just don’t make a difference.

ALEX: You remind me of myself, when I was a new hire.

NARRATOR: Ten Years Ago

BOSS: Does the thought of lying to customers and making excuses for the poor quality of our software bother you?

ALEX: Not really.

ALEX: I guess you don’t really remind me of myself that much.

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