CUSTOMER: Look, we run a 100% Ubersoft shop. All our software is from Ubersoft, we run only Ubersoft-certified hardware, and we don't let any software from any other vendor on our machines unless they're on your Approved Partner list.
CUSTOMER: We're running exactly the environment that your company has specified we need to run in order to hav ea trouble-free operating environment.
ALEX: And do you have a trouble-free operating environment?
CUSTOMER: Do people usually call you up to say "hey, everything is going great, have a nice day?"
ALEX: I'll open a ticket.