CUSTOMER: Hello, I'd like to find some documentation on your UberSecuR(TM) Suite of Identity Authorization tools for Ubersoft Webserver.
ALEX: Oh, we don't provide any documentation for that.
CUSTOMER: You don't provide any documentation at all?
ALEX: We prefer to force our customers to pay overpriced consulting fees whenever they run into a problem.
CUSTOMER: That's very unethical.
ALEX: It's one of our best revenue models.