Too Many Choices, Not Enough Information

Webcomic Storyline: 

Help Desk, by Christopher B. Wright

Comic Transcript: 

ALEX: Ubersoft Technical Support, Alex speaking. How can I help you today?

CUSTOMER: I just bought Nifty Doorways Verandah, and it keeps telling me that my registration number is invalid.

ALEX: Which version of Verandah are you using? Are you using Verandah: Penultimate Edition, Verandah: xTreme Business Edition, Verandah: ProUserPro, Verandah: Lite, or Verandah: Bare Bones? Also, did you buy an Enterprise site license, an OEM license, a Small Business/Small Network license, a Small Business/Large Network license, a Family Upgrade license, or a standard Single User License?

(Silence.)

CUSTOMER: It came in a box.