CUSTOMER: Why are you telling me these things?
ALEX: It's part of our new Y2K policy.
ALEX: The more we tell the truth, the less we can get sued. So I'm going to tell you about every sordid detail concerning our complete lack of preparation for the Year 2000, how we're not going to fix it, and how we're going to let most of Corporate America twist in the wind...
ALEX: My boss told me to be completely honest.
BOSS: I'd like to amend that.