The Dangers Of Interactive Help

Webcomic Storyline: 

Help Desk, by Christopher B. Wright

Comic Transcript: 

FEDS: So you are essentially an agent -- a "familiar" if you will -- who guides a user through various tasks.

BINKY: That's right, Skipper! I help make people feel more at ease.

BINKY: When people aren't familiar with the amazingly power (yet at the same time, simple and efficient) features in our software, I help them explore the exciting world of software. I'm here to help!

FEDS: And has this attempt to "help" ever caused injury or death?

BINKY: Well, gee, Skipper, I tried to tell him that vein looked like it was going to pop, but he was screaming too loud to hear me at the time...