No, Really, This Actually Happened To My Brother

Webcomic Storyline: 

Help Desk, by Christopher B. Wright

Comic Transcript: 

CUSTOMER: A year and a half???

ALEX: Ubersoft is committed to providing the best software possible for our customers.

CUSTOMER: You've been working on the OS/2 UberTape drivers for a year and a half, and you don't have any yet?

ALEX: Drivers are very complicated things. If you don't program them correctly, they won't work.

CUSTOMER: If you don't program them at all, they won't work either.

ALEX: Meanwhile, the UberTape 800 works perfectly with "Nifty Doorways 5.0."