CUSTOMER: You still haven't adequately explained to me why you invalidated your "Web Poll"...
ALEX: When you've been in the business as long as we have, you develop an eye and an ear for thse things.
ALEX: Due to our many years of experience, we were able to filter out the extraneous variables, and come to the heart of the matter. It was obvious to us that the results were flawed.
CUSTOMER: And these "extraneous variables" were...
ALEX: Anything we didn't want to see.