ALEX: Technical support, Alex speaking.
CUSTOMER: yes, I'm calling back from yesterday...
CUSTOMER: You told me the drivers I needed to get MegaWordSoftPro 7.0 to print properly were on your 1-900 BBS, but when I loaded them, all they did was disable my modem. What kind of shell game are you people running here?
ALEX: That's a bug in the driver, sir. if it were working properly, it would have disconnected your phone as well.