MegaSoft, Marketing and You

Webcomic Storyline: 

Help Desk, by Christopher B. Wright

Comic Transcript: 

CUSTOMER: I don't understand why you purposely designed MegaWordSoftPro to crash whenever anyone tries to print...

ALEX: I can understand your confusion. Let me explain it to you...

ALEX: Our marketing division is the best in the world. They work tirelessly, around the clock, taking polls, looking at public opinion, monitoring the Internet, just to figure out what exactly it is you people want in a program. After doing all this painstaking research, they carefully put it all together in a package, identify the strongest, and most important features...

CUSTOMER: And disable them?

ALEX: Until you pay for the fix.