Idle Gossip
"Why has management been in meetings all week?"...
Author : C. B. Wright
Logos and Lawyers and Names (Oh My)
"Due to some unfortunate legal entanglements, we're currently tryign to create a new name and logo for our company."...
Retribution
"We trusted you."...
First Day At Work (Day 5)
My first actual day on the job......
The Light Dawns (Day 4)
"So essentially, my job is not necessarily to solve a customer's problem..."...
Training, Day 3
"Remember, you're not simply trying to solve the problem."...
Training, Day 2
"The first thing you have to learn is how to deal with irate customers."...
Training, Day 1
"Alex, this is Scott."...
A Professional At Work
"For your first week at Tech Support, I'm going to assign each of you to an experienced Help Desk technician."...
Brushing Up
This is the perfect opportunity to shore up my skills......