My first actual day on the job…
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My first actual day on the job…
Read more“So essentially, my job is not necessarily to solve a customer’s problem…”
Read more“Remember, you’re not simply trying to solve the problem.”
Read more“The first thing you have to learn is how to deal with irate customers.”
Read more“Alex, this is Scott.”
Read more“For your first week at Tech Support, I’m going to assign each of you to an experienced Help Desk technician.”
Read moreThis is the perfect opportunity to shore up my skills…
Read more“I just thought of a better name for ‘Nifty Doorways’ 5.0 Server.”
Read more“I can’t see any difference between your products.”
Read more“Why does ‘Nifty Doorways’ 5.0 Server cost $2,000 more than ND Client?”
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