My first actual day on the job…
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Author: C. B. Wright
Writer, former musician, occasional cartoonist, noted authority on his own opinions.
The Light Dawns (Day 4)
“So essentially, my job is not necessarily to solve a customer’s problem…”
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Training, Day 3
“Remember, you’re not simply trying to solve the problem.”
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Training, Day 2
“The first thing you have to learn is how to deal with irate customers.”
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Training, Day 1
“Alex, this is Scott.”
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A Professional At Work
“For your first week at Tech Support, I’m going to assign each of you to an experienced Help Desk technician.”
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Brushing Up
This is the perfect opportunity to shore up my skills…
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A Rose by Any Other Name
“I just thought of a better name for ‘Nifty Doorways’ 5.0 Server.”
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73 Differences
“I can’t see any difference between your products.”
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Minor Details
“Why does ‘Nifty Doorways’ 5.0 Server cost $2,000 more than ND Client?”
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