Help DeskFirst Day At Work (Day 5)C. B. Wright27 February 199721 December 2021 by C. B. Wright27 February 199721 December 20210 My first actual day on the job......
Help DeskThe Light Dawns (Day 4)C. B. Wright20 February 199721 December 2021 by C. B. Wright20 February 199721 December 20210 "So essentially, my job is not necessarily to solve a customer's problem..."...
Help DeskTraining, Day 3C. B. Wright13 February 199721 December 2021 by C. B. Wright13 February 199721 December 20210 "Remember, you're not simply trying to solve the problem."...
Help DeskTraining, Day 2C. B. Wright6 February 199721 December 2021 by C. B. Wright6 February 199721 December 20210 "The first thing you have to learn is how to deal with irate customers."...